Worship Life Church

Presence. Equip. Community.

EST. 2021
Worship Life Church Privacy Policy (Including SMS/Texting)
Effective Date: 1/1/2026
Last Updated: 2/26/2026


 Worship Life Church (“WLC,” “we,” “us,” or “our”) values your trust. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with us—online, by phone, and by text message.

1) What We Collect Depending on how you contact us, we may collect: • Contact information: name, phone number, email address, mailing address (if provided). • Communications: the content of messages you send (including SMS text messages), call details, voicemail, email contents, and the date/time of communications. • Basic device/online data (if you use our website): IP address, browser type, pages visited, and similar analytics data (via cookies or similar tools).


2) How We Use Information We use personal information to: • Respond to your requests, questions, and messages. • Provide member care, ministry support, and requested church information. • Maintain internal records related to your communications and our services. • Protect the security and integrity of our systems and communications. Important note about texting: WLC can use SMS as a primary communication channel. We also use texting primarily to respond to texts you send us (reply-only / conversational support).

3) SMS/Text Messaging (Member Care Reply-Only) If you text a WLC phone number, we may reply to address your request.• What we collect via SMS: your phone number, message content, and metadata (date/ time). • How we use it: to relay ministry information, respond to your inquiry, and provide member care support. • Message frequency: One message per request (or as needed to resolve the conversation). • Message & data rates may apply based on your mobile plan. • Opt-out: Reply STOP to opt out of receiving texts from us. After opting out, we will not send additional texts (except a final confirmation message, as required/typical). • Help: Reply HELP for assistance, or contact us using the information in Section 12.

4) How We Share Information We do not sell your personal information. We may share personal information only as follows: • Service providers who help us operate communications and ministry operations (for example, our phone/SMS provider such as Grasshopper, related platform providers, and mobile carriers) solely to provide services to us. • Legal/safety reasons when we believe disclosure is required by law, subpoena, court order, or necessary to protect rights, safety, and security. Mobile information rule (carrier-friendly plain language): No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. We may share information with service providers who help deliver our messaging services (e.g., platform providers and carriers), but only as needed to provide those services.

5) Data Retention We keep personal information only as long as reasonably necessary for the purposes described in this policy (for example, to respond to you, maintain appropriate records, comply with legal obligations, and resolve disputes). We may retain certain records longer if required by law.

 6) Security We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No system is perfect, but we work to protect your information responsibly. Arizona Data Breach Notice (AZ-Specific) If we experience a security breach involving “personal information” as defined by Arizona law, we will provide notices required by Arizona Revised Statutes §§ 18-551 and 18-552, including:• Notice to affected individuals within 45 days after determining that a breach occurred, as required by Arizona law; and • If the breach affects more than 1,000 Arizona residents, notice to the Arizona Attorney General and, as required, to consumer reporting agencies.

 7) Your Choices & Communication Preferences • SMS: Reply STOP to opt out; reply HELP for help. • Email: Use the unsubscribe link (if present) or contact us to update preferences. • Phone: You can always contact us by calling 623-232-9020.

8) Children’s Privacy Our services are intended for a general audience. We do not knowingly collect personal information from children under 13 without parental involvement/consent. If you believe a child has provided us with personal information, contact us so we can address it.

9) State Privacy Rights (U.S.) U.S. privacy laws vary by state and continue to expand. Where applicable to WLC under state law, residents of certain states may have rights such as: • Accessing the personal data we hold about you • Requesting deletion • Correcting inaccurate information • Obtaining a copy of your data (data portability) • Opting out of certain processing (typically targeted advertising or sale/sharing—WLC does not sell data) How to submit a request: Contact us using Section 12. We will verify your request and respond within the time required by applicable law.

10) Cookies & Website Analytics (If Applicable) If we use cookies or analytics tools, they help us understand website traffic and improve site performance. You can control cookies through your browser settings (but some site features may not work as well).

11) Changes to This Policy. We may update this policy occasionally. We will post the updated version with a new “Last Updated” date.

12) Contact Us Worship Life Church Attn: Executive Office / Privacy Address: 4802 N. 59th Avenue, Phoenix, AZ 85033 Phone: 623-232-9020 Email: admin@worshiplife.church